Bedsore, pressure sore and decubitus ulcer prevention

Down-Under Wool


The Bedsore Prevention & Treatment Specialists:

Wheelchair SheepskinsMedical SheepskinsSheepskins for feetWoolskin sheepskin washing Foot CareMedical sheepsking for bedsore preventionMedical sheepskin applicationsSheepkins and wheel chairs


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Ordering: Shipping: Returns:

Ordering our products is easy. You can order online, by FAX or by Phone.

1. On-Line: To place an order on-line, click on Catalogue.  Here, you can select what you need from

our catalogue and pay with your credit card using the secure WorldPay payment service- the same

payment gateway used by Google. Security is guaranteed and your order will be dispatched within 24 hours.                                

WorldPay Logo

 

 

All charges are in US dollars .  US customers enjoy  0%  TAX.

FREE SHIPPING for all orders in North America over $230- (except Hawaii and Alaska)

overnight delivery to US and Canadian addresses is available at extra cost- see below.

 

2. Call   our trained staff to order the product best suited to the problem you are trying to solve.

Use our TOLL FREE Number: 1- 800 - 463 - 1985  When calling to place an order, please have the following ready:
 

Use VISA to pay for your order  or    Use Mastercard to pay for your order.  + Catalogue Number.  Click  Catalogue to place an order.

 

3.  FAX your order to: 1-905 - 295 - 3816:  Please include the following information on your FAX:
1. Credit card details: Card Name, Name on the card, card number and expiry date.
2. Addresses: both postal and e-mail.
3. Telephone number of shipping address; in case there are delivery problems.
 


Shipping & Handling:

Orders are shipped from Niagara Falls, Ontario. Average delivery to most parts of Canada and the U.S.A. is up

 to 5 business days. 
   

Your order is delivered by Canpar in Canada   or delivers all orders in Canada.

 

   Delivers all orders in the USA - except Hawaii and Alaska. FedEx will not deliver to a P.O.  Box.

XpressPost USA delivers all orders to Hawaii, Alaska and US protectorates.

 

 

                         Shipping & Handling for delivery in North America:

                     Your order is delivered by Canpar in Canada in Canada  in  USA:   Delivery= 2- 6 days

Order Total

Shipping & Handling Charges

0- $50.00

 $ 15.00
 

$50.01- 230.00

 $ 20.00
 

$230.01 +

   FREE

 


Shipping & Handling for delivery to Hawaii, Alaska, Guam, American Samoa,

 Marshall Islands, Micronesia, Palau, Puerto Rico, Virgin Islands

USA   ( 7 - 10 days)

      Order Total

Shipping & Handling Charges

0 -          $ 50.00

         $ 40.00

$ 50.01 -   $ 200.00

         $ 50.00

$ 200.01 - $400.00

         $ 70.00

 


 

Overnight Delivery to the USA- not including Hawaii or Alaska

Order Total

Shipping & Handling Charges

0 - $300.00

$ 240.00


US residents please note: 
No Sales Tax or Duty will be added - you pay only the cost of the product + Shipping and Handling Charges.


Canadian residents pay 6% GST. Ontario residents also pay 8% PST. Eastern provinces add HST of 14%.
We can offer a reduced price for 10(+) of the same item- call us for a quote.1- 800- 463-1985
 


 

                International Shipping & Handling:

                                                       All items are shipped by insured XpressPost - where possible:

Order Total

Shipping & Handling Charges

0 - $50

 $  60.00 

$50.01- $100

$  80.00

$100.01- $200

 $ 140.00

$200.01- $300

 $ 230.00

$300.01- $1000

 $ 300.00

 

is available to the follow countries.

 All other orders will be shipped by Insured Air Parcel.

 

DESTINATION
COUNTRY/CITY

DELIVERY
STANDARD

(BUSINESS
DAYS)

Argentina

7

Australia

7*

Austria

4

Bahamas

5

Barbados

4

Belgium

5

Belize

5

Brazil

7

Cayman Islands

4

Chile

7

China

9*

Cyprus

5

Czech Republic

6

Denmark

4

El Salvador

5

Ethiopia

7

Finland

5

France

4

Germany

4

Great Britain

4

Greece

6

Grenada

6

Guyana

6

Hong Kong

5

Hungary

6

Iceland

6

DESTINATION
COUNTRY/CITY

DELIVERY
STANDARD

(BUSINESS
DAYS)

Ireland

5

Israel

6

Italy

6*

Japan

6

Kenya

8

Korea (South)

6

Luxembourg

4

Malaysia

7

Morocco

6

Netherlands

4

Netherlands Antilles

5

New Zealand

7

Norway

5

Philippines

7*

Poland

6

Portugal

6

Saint Lucia

5

Singapore

6

Spain

6

St. Kitts & Nevis

5

Sweden

4

Switzerland

4

Syria

7

Taiwan

6

* This delivery standard is not guaranteed by Canada Post

Returns:


 Should you have any problems with any of our products, please contact us. We will discuss the problem with

 you and offer possible solutions. Down-Under Wool willingly accepts the return of unused items within 30 days of purchase.

 To return all or part of an order, please contact Down-Under Wool to receive a Return Authorization Number and

 shipping instructions. Items being returned from the US should be shipped via the US Postal Service. The Customs

 Declaration must contain the following statement:

" Canadian Goods Returning to Canada"

                   Send Returned items to:

 

Down-Under Wool

8141 Lamont Ave

Niagara Falls, ON

Canada: L2G 6V6

 

Return of faulty items will be paid by Down-Under Wool. All other returns must be Post Prepaid and insured.

For all Free Shipping Orders ( those above $230), a restocking charge of $20 will apply for the return of unused

items in perfect condition. The total cost of the returned item, minus the shipping and restocking charge, will be

credited back to the credit card account immediately on receipt of the returned article. All cancelled orders,

intercepted prior to shipping, are subject to a 10% cancellation fee- to cover the WorldPay/PayPal commission

and handling costs.
 



US and Canada Contacts
Benchmark for quality & service since 1986

We want to make sure that you receive the product best suited to your need. If you have any questions about our

products or their use for  medical conditions, please contact us.  We are here to help you! 

Phone:    1- 800 - 463 - 1985

FAX :          905 - 295 - 3816

Send email to: sales (at) medicalsheepskins.com

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Down-Under Wool is a registered Trade Name. Copyright@1998 Medical Sheepskin:: Shipping & Handling/Returns