Ordering and Returns: 

Having a problem placing an Order?...call us:

1-800-463-1985

In you have received a faulty or damaged product, please call and we will resolve the issue. Please Note: Extended delivery times are being caused by the Covid-19 pandemic. We have found that Expedited Post shipments are taking 5-10 days for delivery.

 OnLine Orders: 

Checkout as "GUEST" if paying with a Credit Card:

Guest = Pay with a Credit Card:

PayPal = Guest or PayPal account:

Click "Pay with PayPal" This will lead to:  Pay with     or   - Credit or Debit 

  and  ................................. .................................  Account.     

• Phone Orders:

Talk to our trained staff about the wool and sheepskin products best suited to your need.. Pay with VISA / MasterCard- Credit or Debit.

Call Down-Under Wool at 1- 800- 463- 1985  or    1- 905- 295- 3164 

 Medicare USA:

Down-Under Wool does not bill Medicare directly. However, we can still help you. The best procedure is to:

1. Obtain a Prescription from the Doctor that prescribes "Products for Pressure Sore Prevention."

2. Purchase what is needed from our OnLine Store.

3. Submit the Prescription and the Down-Under Wool Sales Receipt to Medicare. 50% of the Receipt value is covered in most States.

Enjoy FREE shipping and handling for orders more than $180.00.  Orders to addresses in the lower 48 States of the US, are Tax FREE.

 Down-Under Wool Shipping Rates for Canada & Lower 48 States:

  offers Overnight Delivery to US and Canadian addresses at extra cost.

Call Down-Under Wool at: 1-800-463-1985 for a quote.

   Pay with   or 

or use your     account.

Down-Under Wool is Payment security is guaranteed and your order will be dispatched within 24 hours.  

Returns: